Most visits last 45-60 minutes. Your visit will conclude at 60 minutes from the start of your session time.

Yes. Portions of the installation are highly immersive and some may use strong lighting, projection effects as well as loud surround sound. It may cause disorientation and is not recommended for individuals who may become easily unbalanced, with a family or personal history of epilepsy, anxiety, heart conditions, a history of seizures, and/or sensitivity to flashing lights.

No food, drinks, chewing gum, or illegal substances are allowed inside the art space. Please dispose of any prior to arriving for your visit. However, we will provide a complimentary treat during your visit.

Yes. Please bring a credit or debit card that has an active electronic payment option because our onsite operation does not accept cash.

Yes. This exhibit is recommended for all ages. Minors under the age of 16 will not be allowed inside unless accompanied by someone 16 years old or older

It is highly recommended that you arrive at least 15 minutes before the start time stated on your ticket. If you arrive late, admission to the exhibit is not guaranteed. You may be required to wait until the next available spot opens up.

Large objects such as daypacks, backpacks or luggage. Food, drinks, alcohol, and illegal substances. Any weapons. Cigarettes this include smokeless electronic cigarettes and vape pens. Pets, emotional support or comfort animals. Flash light, tripods, selfie sticks, or drones. Any other items at the discretion of the on-site Manager. Our staff reserves the right to review bags upon entry and prohibit items that may damage the installations.

Please contact Customer Service at help@HappyGoLuckyExhibit.com for any special accommodation requests or questions.

Not all HGL Exhibit locations will be equipment with a restroom. We request every attendee to inquire upon arrival with a staff member on site for further assistance. 

Yes. Service animals with certification are welcome. Please bring your service animals proof of state certification in case it is requested. 

Tickets to The Happy-Go-Lucky Exhibit 2023 will be sold on Peek. Tickets are not available on any other website or ticketing platform.

We do ask for all attendees to bring proof of their personal identification.

30 minutes before the closing time. For example, if the exhibit closes at 9 pm, the last admission will be at no later than 8:30pm.

All tickets are non-refundable, non-exchangeable and non-transferable. We do not accept resold or transferred tickets. In special circumstances related to COVID-19, we may be able to help reschedule your ticket to another date and session that has not already sold out.

For any ticket related issues, please contact HGL directly at help@happygoluckyexhibit.com.

Yes. Please email your inquiries to Info@HappyGoLuckyExhibit.com.

You should receive your ticket in your email inbox shortly after you made the purchase online. Please check your Junk/ Spam mailbox to make sure the ticket is delivered.

Yes. Taking photographs or videos is permitted exclusively for private purposes.

No. Commercial filming/photography inside the space are
strictly prohibited.

Please use @happygoluckyexhibit and #HGL or #happygoluckyexhibit to share your experience on
social media.

No flash light, tripods, selfie sticks, or drones are permitted.

Audio-recording, photographing and filming for the Press are welcome, however, prior approval is required. Please email info@happygoluckyexhibit.com for your shooting request.

Yes. Sunnyhues Entertainment reserves the right to photographs taken of the visitors on the premises, as well as any photographs taken by visitors within the art space and posted publicly. If you wish not to be photographed, please inform the on-site manager. We will always ask for your permission to repost your photos and/or videos.